Terms of service
Last updated: 20 August 2026
These Terms & Conditions apply to your use of arvine.co and to purchases made through our website for delivery within Thailand.
The arvine website and Thailand online store are operated by DAILY MOMENT (THAILAND) CO.,LTD. (“arvine”, “we”, “us” or “our”).
Please read these Terms & Conditions carefully before using our website or placing an order. By submitting an order through our website, you acknowledge and agree to the Terms & Conditions in effect at the time of your purchase.
1. General
In these Terms & Conditions:
“You” or “customer” means any person who visits our website, uses our services or purchases products through our online store.
“Website” means arvine.co.
“Products” means products offered for sale under the arvine brand through our website.
Each order accepted and confirmed by us constitutes a separate transaction between you and arvine.
2. Products
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, ingredients and other information displayed on our website are accurate and reflect our products as closely as possible.
However, the colour or appearance of a product may vary slightly from what is displayed on your screen depending on your device, screen settings and other factors.
All products are subject to availability. We reserve the right to modify, suspend or discontinue products where reasonably necessary.
3. Orders
When placing an order, you are responsible for providing accurate and complete information, including your name, delivery address, telephone number, email address and any other information required to process your order.
Please review your product selection, quantities, delivery address and all other order information carefully before submitting your order.
If you wish to change or cancel an order, please contact us as soon as possible. We will make reasonable efforts to assist if your order has not yet been processed or dispatched. However, we cannot guarantee that changes or cancellations will always be possible.
We reserve the right to decline or cancel an order where reasonably necessary, including where:
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a product is out of stock or unavailable;
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there is an error in the price, description or product information;
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payment cannot be authorised or verified;
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order information is incomplete or inaccurate; or
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we reasonably suspect fraud, unauthorised resale or improper use of our services.
If payment has already been received for an order that we are unable to fulfil, we will contact you and arrange an appropriate refund.
4. Prices, Taxes & Payment
All product prices displayed on our Thailand website are in Thai Baht (THB) and include 7% Value Added Tax (VAT) unless otherwise stated.
Any applicable delivery charges or other fees will be displayed before you confirm your order.
We reserve the right to change product prices, promotions or offers where reasonably necessary. However, any price changes will not apply retrospectively to orders that have already been accepted by us.
Payment must be made using one of the payment methods available on our website at the time of purchase.
5. Shipping & Delivery
We will deliver products to the delivery address provided with your order. Please ensure that your name, address, telephone number and postal code are complete and accurate before confirming your purchase.
Any delivery timeframe displayed on our website is an estimate only. While we will make reasonable efforts to deliver your order within the estimated timeframe, we cannot guarantee a specific delivery date or time.
Delivery may occasionally be affected by courier delays, public holidays, weather conditions, transportation disruptions or other circumstances beyond our reasonable control.
For further information regarding delivery charges, estimated delivery times, free-shipping offers and other delivery conditions, please refer to our Shipping Policy.
6. Ownership & Risk
Ownership and risk of loss or damage to the products will pass to you once the products have been delivered to you or to a person authorised to receive them at the delivery address provided with your order.
7. Returns, Exchanges & Refunds
As arvine products are personal care products, for hygiene and safety reasons we may not be able to accept returns of products that have been opened, used or unsealed due to a change of mind.
If you receive a product that is damaged, defective or different from what you ordered, please contact us as soon as possible and provide your order number, details of the issue and photographs of the product and packaging so that we can review the matter and assist you.
Returns, exchanges and refunds are subject to our Return & Refund Policy and any rights available to you under applicable consumer protection laws.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any consumer right or remedy that cannot lawfully be excluded, restricted or modified.
8. Promotions, Gifts & Discount Codes
Promotions, gifts, discount codes and special offers are subject to the specific terms and validity periods stated for each offer.
Unless otherwise specified, discount codes cannot:
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be exchanged for cash;
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be applied retrospectively to completed orders; or
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be combined with other discount codes or promotions.
We reserve the right to amend, suspend or withdraw a promotion where reasonably necessary, including in the event of a technical error, misuse or use that does not comply with the applicable promotional terms.
9. Product Information & Use
Information about our products, ingredients, skincare or other content provided on our website is for general informational purposes only and is not intended to replace professional medical advice, diagnosis or treatment.
Individual experiences and results may vary.
If you have sensitive skin, known allergies or concerns regarding any ingredient, please review the full ingredient list before use and consider patch testing the product on a small area of skin before regular use.
If irritation occurs, discontinue use and seek appropriate professional health advice where necessary.
10. Intellectual Property
The arvine name, trademarks, logos, photographs, images, designs, graphics, written content and other materials appearing on our website are owned by DAILY MOMENT (THAILAND) CO.,LTD. or used with permission from the relevant rights holder.
You may not copy, reproduce, modify, publish, distribute or use such materials for commercial purposes without our prior written permission or the permission of the relevant rights holder.
11. Use of Our Website
You agree not to use our website for any unlawful or fraudulent purpose or in any manner that may cause harm to arvine, another person or the operation of our website.
You must not attempt to gain unauthorised access to our systems, data or any restricted part of our website, or take any action that may interfere with the security or proper operation of our website.
We reserve the right to restrict or suspend access to our website where we reasonably believe that it is being misused or these Terms & Conditions have been breached.
12. Limitation of Liability
To the maximum extent permitted by applicable law, arvine will not be liable for indirect or consequential loss arising from use of our website or from use of a product in a manner inconsistent with its intended purpose, directions or instructions.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies available to consumers that cannot legally be excluded or limited under Thai law.
13. Events Beyond Our Control
We will not be responsible for delays or failure to perform our obligations where caused by circumstances beyond our reasonable control, including natural disasters, transportation disruptions, system or network outages, government actions or other events that could not reasonably have been anticipated or prevented.
14. Privacy
We respect your privacy and are committed to protecting your personal information.
Your personal data will be collected, used, disclosed and otherwise handled in accordance with our Privacy Policy and applicable data protection laws, including Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).
15. Changes to These Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes in our business practices, products, services, technology or legal requirements.
The latest version will be published on our website together with the date of the most recent update.
For purchases, the Terms & Conditions in effect at the time you place your order will apply to that order.
16. General Terms
These Terms & Conditions should be read together with our Privacy Policy, Shipping Policy and Return & Refund Policy.
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
17. Governing Law
These Terms & Conditions and purchases made through the arvine Thailand online store are governed by the laws of the Kingdom of Thailand.
Any dispute arising in connection with these Terms & Conditions will be subject to the jurisdiction of the courts of Thailand in accordance with applicable law.
18. Contact Us
If you have any questions about these Terms & Conditions, your order or the use of our website, please contact us:
arvine
Operated by DAILY MOMENT (THAILAND) CO.,LTD.
Thailand
Email: admin@arvine.co
Website: arvine.co